diff --git a/backend/src/services/identity-ua/identity-ua-service.ts b/backend/src/services/identity-ua/identity-ua-service.ts
index 5e3f1b4c3..8dacccf60 100644
--- a/backend/src/services/identity-ua/identity-ua-service.ts
+++ b/backend/src/services/identity-ua/identity-ua-service.ts
@@ -86,7 +86,11 @@ export const identityUaServiceFactory = ({
 
     let lock: Awaited<ReturnType<typeof keyStore.acquireLock>>;
     try {
-      lock = await keyStore.acquireLock([KeyStorePrefixes.IdentityLockoutLock(LOCKOUT_KEY)], 1000);
+      lock = await keyStore.acquireLock([KeyStorePrefixes.IdentityLockoutLock(LOCKOUT_KEY)], 500, {
+        retryCount: 3,
+        retryDelay: 300,
+        retryJitter: 100
+      });
     } catch (e) {
       logger.info(`login failed to acquire lock [lockoutKey=${LOCKOUT_KEY}]`);
       throw new RateLimitError({ message: "Rate limit exceeded" });