diff --git a/backend/src/ee/routes/v1/saml-router.ts b/backend/src/ee/routes/v1/saml-router.ts
index 8648ade7c..c8395d608 100644
--- a/backend/src/ee/routes/v1/saml-router.ts
+++ b/backend/src/ee/routes/v1/saml-router.ts
@@ -145,7 +145,7 @@ export const registerSamlRouter = async (server: FastifyZodProvider) => {
 
           const { isUserCompleted, providerAuthToken } = await server.services.saml.samlLogin({
             externalId: profile.nameID,
-            email,
+            email: email.toLowerCase(),
             firstName,
             lastName: lastName as string,
             relayState: (req.body as { RelayState?: string }).RelayState,
diff --git a/backend/src/ee/services/oidc/oidc-config-service.ts b/backend/src/ee/services/oidc/oidc-config-service.ts
index 15932cb48..3a2d7c6cb 100644
--- a/backend/src/ee/services/oidc/oidc-config-service.ts
+++ b/backend/src/ee/services/oidc/oidc-config-service.ts
@@ -181,7 +181,6 @@ export const oidcConfigServiceFactory = ({
     manageGroupMemberships
   }: TOidcLoginDTO) => {
     const serverCfg = await getServerCfg();
-    const sanitizedEmail = email.trim().toLowerCase();
 
     if (serverCfg.enabledLoginMethods && !serverCfg.enabledLoginMethods.includes(LoginMethod.OIDC)) {
       throw new ForbiddenRequestError({
@@ -216,7 +215,7 @@ export const oidcConfigServiceFactory = ({
           await orgMembershipDAL.create(
             {
               userId: userAlias.userId,
-              inviteEmail: sanitizedEmail,
+              inviteEmail: email,
               orgId,
               role,
               roleId,
@@ -246,7 +245,7 @@ export const oidcConfigServiceFactory = ({
           // we prioritize getting the most complete user to create the new alias under
           newUser = await userDAL.findOne(
             {
-              email: sanitizedEmail,
+              email,
               isEmailVerified: true
             },
             tx
@@ -256,7 +255,7 @@ export const oidcConfigServiceFactory = ({
             // this fetches user entries created via invites
             newUser = await userDAL.findOne(
               {
-                username: sanitizedEmail
+                username: email
               },
               tx
             );
@@ -274,10 +273,10 @@ export const oidcConfigServiceFactory = ({
           const uniqueUsername = await normalizeUsername(externalId, userDAL);
           newUser = await userDAL.create(
             {
-              email: sanitizedEmail,
+              email,
               firstName,
               isEmailVerified: serverCfg.trustOidcEmails,
-              username: serverCfg.trustOidcEmails ? sanitizedEmail : uniqueUsername,
+              username: serverCfg.trustOidcEmails ? email : uniqueUsername,
               lastName,
               authMethods: [],
               isGhost: false
@@ -291,7 +290,7 @@ export const oidcConfigServiceFactory = ({
             userId: newUser.id,
             aliasType: UserAliasType.OIDC,
             externalId,
-            emails: sanitizedEmail ? [sanitizedEmail] : [],
+            emails: email ? [email] : [],
             orgId
           },
           tx
@@ -311,7 +310,7 @@ export const oidcConfigServiceFactory = ({
           await orgMembershipDAL.create(
             {
               userId: newUser.id,
-              inviteEmail: sanitizedEmail,
+              inviteEmail: email,
               orgId,
               role,
               roleId,
@@ -716,7 +715,7 @@ export const oidcConfigServiceFactory = ({
         }
 
         oidcLogin({
-          email: claims.email,
+          email: claims.email.toLowerCase(),
           externalId: claims.sub,
           firstName: claims.given_name ?? "",
           lastName: claims.family_name ?? "",
diff --git a/backend/src/ee/services/saml-config/saml-config-service.ts b/backend/src/ee/services/saml-config/saml-config-service.ts
index a6911275e..601347862 100644
--- a/backend/src/ee/services/saml-config/saml-config-service.ts
+++ b/backend/src/ee/services/saml-config/saml-config-service.ts
@@ -266,7 +266,7 @@ export const samlConfigServiceFactory = ({
           await orgMembershipDAL.create(
             {
               userId: userAlias.userId,
-              inviteEmail: email.toLowerCase(),
+              inviteEmail: email,
               orgId,
               role,
               roleId,
@@ -324,7 +324,7 @@ export const samlConfigServiceFactory = ({
         if (serverCfg.trustSamlEmails) {
           newUser = await userDAL.findOne(
             {
-              email: email.toLowerCase(),
+              email,
               isEmailVerified: true
             },
             tx
@@ -335,8 +335,8 @@ export const samlConfigServiceFactory = ({
           const uniqueUsername = await normalizeUsername(`${firstName ?? ""}-${lastName ?? ""}`, userDAL);
           newUser = await userDAL.create(
             {
-              username: serverCfg.trustSamlEmails ? email.toLowerCase() : uniqueUsername,
-              email: email.toLowerCase(),
+              username: serverCfg.trustSamlEmails ? email : uniqueUsername,
+              email,
               isEmailVerified: serverCfg.trustSamlEmails,
               firstName,
               lastName,
@@ -352,7 +352,7 @@ export const samlConfigServiceFactory = ({
             userId: newUser.id,
             aliasType: UserAliasType.SAML,
             externalId,
-            emails: email ? [email.toLowerCase()] : [],
+            emails: email ? [email] : [],
             orgId
           },
           tx
@@ -372,7 +372,7 @@ export const samlConfigServiceFactory = ({
           await orgMembershipDAL.create(
             {
               userId: newUser.id,
-              inviteEmail: email.toLowerCase(),
+              inviteEmail: email,
               orgId,
               role,
               roleId,
diff --git a/frontend/src/pages/auth/SelectOrgPage/SelectOrgPage.tsx b/frontend/src/pages/auth/SelectOrgPage/SelectOrgPage.tsx
index 54f31601f..df3c1497c 100644
--- a/frontend/src/pages/auth/SelectOrgPage/SelectOrgPage.tsx
+++ b/frontend/src/pages/auth/SelectOrgPage/SelectOrgPage.tsx
@@ -82,9 +82,11 @@ export const SelectOrganizationPage = () => {
               <b>{duplicateAccounts?.data?.myAccount?.username}</b>.
             </p>
             <Alert variant="warning" hideTitle>
-              We&apos;ve detected multiple accounts using variations of the same email address.
-              Please confirm that this account, {duplicateAccounts?.data?.myAccount?.username}, is
-              the account you wish to retain.
+              <div>
+                We&apos;ve detected multiple accounts using variations of the same email address.
+                Confirm to retain this account <b>{duplicateAccounts?.data?.myAccount?.username}</b>
+                . Upon confirmation other accounts will be <b>removed</b>.
+              </div>
             </Alert>
           </div>
           <div className="thin-scrollbar flex h-full max-h-60 w-full flex-col items-stretch gap-2 overflow-auto rounded-md">
@@ -121,13 +123,13 @@ export const SelectOrganizationPage = () => {
           <div className="mt-4 flex w-full flex-col">
             <div className="flex gap-6">
               <Button
-                className="flex-grow"
+                className="flex-1 flex-grow"
                 isLoading={removeDuplicateEmails.isPending}
                 onClick={() =>
                   removeDuplicateEmails.mutate(undefined, {
                     onSuccess: () => {
                       createNotification({
-                        type: "info",
+                        type: "success",
                         text: "Removed duplicate accounts"
                       });
                       setRemoveDuplicateLater(true);
@@ -140,9 +142,9 @@ export const SelectOrganizationPage = () => {
               <Button
                 variant="outline_bg"
                 onClick={() => setRemoveDuplicateLater(true)}
-                className="flex-grow"
+                className="flex-1 flex-grow"
               >
-                Do This Later
+                Ask Again Later?
               </Button>
             </div>
             <Button
@@ -152,7 +154,7 @@ export const SelectOrganizationPage = () => {
               className="mt-4"
               onClick={handleLogout}
             >
-              Change account
+              Change Account
             </Button>
           </div>
         </form>